we're hiring | sales/operations assistant

Posted by Lola Tanner on


We believe even the smallest things can have a big impact on your day, that first cuppa of the morning? Game changer. That’s why we work hard to ensure everyone’s first (and second, third, fourth, fifth…) cuppa of the day is the best it possibly can be. The best in taste, the best in giving back, the best in leading the way in sustainable packaging. Business should be a force for good, and that’s what we spend every day trying to be, with a cuppa in hand and not taking ourselves too seriously along the way. 

We have a range of 34 tasty teas, a brilliant online community, a much loved brand and a fantastic team of teapigs. Want to be part of it? We're currently recruiting for a sales/operations assistant to join our US team based in Brooklyn...

the role in a nutshell...

You'll be managing the daily flow of orders from our wholesale customers, from order entry to invoicing to accounts receivable. You'll be interacting with customers on a daily basis by phone and email - providing 5 star customer service is one of the most important pieces of being a teapig. 

As time allows, you'll also scout and develop sales leads, assist with trade shows (including occasional travel) and generally chip in where needed with the sales team.


We're looking for someone detail oriented, organized, conscientious and with an amazing attitude. We're a small team, and this job can get a little crazy (in the best way possible!) so you need to be able to keep yourself on task and focused, all while giving excellent customer service. Some of the key skills we're looking for are:

  • Generally excellent with computers, but high level of proficiency with Excel and Outlook is needed
  • Some sales experience is preferred, ideally in food or CPG
  • Great communication skills - you'll be working as part of a team that is often remote

Full benefits, including medical, dental, vision, 401k and paid vacation (3 weeks annually from day one!) 

Interested? Of course you are! Head over to ZipRecruiter to apply, here.